As Snapchat sought to expand its’ user base, they questioned what it takes to reach a broader audience. The answer?
Their native language.
With this in mind, Snapchat launched a beta test with 8 new language options including the following:
- Hindi
- Marathi
- Gujarati
- Punjab
- Filipino
- Vietnamese
- Urdu
- Malay
Looking further, the majority of these languages are primarily spoken in India, a growing market for social media. “With Facebook now serving more users in India than in the US. India is also the second biggest market, in terms of users, for both Instagram and LinkedIn, and given it’s the second most populous nation on Earth (behind China) – and the second-biggest smartphone market.” – Andrew Hutchinson, Socialmediatoday.com.
Snapchat was originally made for iOS devices which caused problems in reaching Android users. They struggled to make a version of the app for other devices, leaving many foreign markets out of the loop. Where India is not lacking in population, they are lacking in advancement. In2017, Evan Spiegel, CEO, allegedly said he did not have intentions of expanding the app’s reach”into poor countries like India”. Although Spiegel denied making the comment, it made a bold statement that people couldn’t forget.
There is some truth in the statement. Having India as a strong market for Snapchat would significantly increase users, but before that can happen, they need to cater to the needs of that market. Whether it be adding their native languages or making the app more functional with their technology, changes should be made. Snapchat has made a big step towards foreign markets and I think it only goes up from here.