Olivia Pope changed the game!

I started watching Scandal recently and I’ve never felt closer to a character like I’ve found myself to Olivia Pope. When it comes to the way she dresses, the fact that she is a black woman, and the fact that she definitely has a degree in Public Relations she is basically the woman I aspire to be (don’t judge me on this comment, I just started the show). On the show, Olivia Pope owns her own crisis management firm that basically surrounds the political scene at the White House. From that moment I knew I found the avenue of PR I wanted to dive into. I had heard of Crisis Management before, but had never seen the real aspect of it or how it worked. Now although this is fictional, it gave me something to think about. How important is crisis management and how can it be used well in a career? In the times where anything can be turned into a crisis, like Gucci, Prada, and Burberry’s controversial designs to Colin Kaepernick’s brand bring ruined by kneeling during the national anthem, crisis management has seemed to become larger and larger in the PR field. According to PR Week, “[T]Here are five key principles to keep front and center as you confront this new reality:

Authenticity 

Transparency 

Speed

Agility

Creativity”

With news breaking with a disaster every few days I think these tips are exceptional especially in the age of social media where everything is passed in a hurry.

https://www.prweek.com/article/1455625/5-principles-crisis-management-digital-age

“Sorry, we Asian women do not have freckles”

Zara new makeup campaign
Photo credit: Zara

Spanish high street fashion house, Zara, found itself in a heated debate this week after the release of their new makeup campaign. The Spanish fast fashion brand was accused by netizens on Weibo, the Chinese version of Twitter, for “uglifying” Chinese model Li Jingwen. According to Zara, the photos have not been retouched and the model has minimal makeup on.

The reason for the controversy? It was the model’s freckles.

On social media, Chinese netizens were outraged at Zara for portraying Asian with freckles. “Sorry, we Asian women don’t have freckles. Only a few of us do,” one netizen wrote. While others said they have lost their interest in Zara after seeing the ad.

However, not all Chinese netizen are offended. Some netizens beg to differ, calling the au natural look as “self-confident” and argued that western beauty standards have always been different from eastern beauty standards.

In Eastern cultures, having pale porcelain skin, double eyelids and high nose bridge are considered ideal beauty. It’s not surprising to see that most advertisements in Asian are saturated with Caucasian faces. Asian women even go to the extent of using facekini to avoid tanning their face and skincare with whitening properties is also common in Asian. There is an old Chinese expression that goes “yi bai zhe san chou”, which translates as “A fair complexion is powerful enough to hide several blemishes.” Asian women were taught since young to avoid sunlight as it will cause melasma spots on their face.


Chinese beachgoers wear facekini in Qingdao, northeast China’s Shandong province. The face masks allow people to enjoy the water and sand — but not the effects of the sun.
AFP/AFP/Getty Images

In contrast, western beauty standards prefer olive and tanned skin. Freckles have also been embraced by many in recent years and were even made into a fashion statement on runways.

Fake freckles have become a runway look.

“Being overly sensitive is what uglifies the country,” one netizen commented. Others also agreed that beauty is in the eye of the beholder; there is simply just a difference in culture and there is no intention to insult the Chinese on Zara’s part.

Zara commented on the controversy saying that the promotional photos were meant for global release, and not targeted only at China’s consumers.

Zara is not the only brand that got into hot water for their advertisement in China. Italian luxury fashion house Dolce & Gabbana (D&G) was accused of racism in their campaign last November. The campaign featured a Chinese model eating Italian food clumsily with chopsticks. After the campaign was released, Dolce & Gabbana was boycotted by major Chinese luxurious retailers.

Dream Crazier

Serena Williams stars in Nike ad celebrating female athletes during the 91st Annual Academy Awards. This ad is a follow-up to the controversial “Dream Crazy” campaign which featured Colin Kaepernick as the narrator back in September.  This series of ads was considered to be the 30th anniversary of Nike’s “Just Do It” campaign. Serena Williams was one of the first athletes to be recognized in the “Dream Crazy” series late last year.

This isn’t Serena Williams first rodeo. In the past year, she has been a conversation leader on many topics such as motherhood, sexism, equality, and police brutality. Hands down she was the right choice to narrate Nike’s “Dream Crazier” ad that features female athletes challenging double standards showing that they can achieve crazy dreams.

“The use of Serena Williams as the narrator amongst a number of athletes reflects her standing as one of the most inspirational athletes of her generation,” the Nike representative told Adweek, “who empowers girls to continue to believe in their own crazy dream.”

Soon after airing the ad across platforms, responses have started pouring in with opinions about Nike’s current stance. The new strategy Nike is employing by taking stances on political and social causes is becoming more prevalent in all of their ads. After the backlash on social media for the “Dream Crazy” ad Nike’s sales soared.

With Nike’s attention being more focused on its female consumers, it will be interesting to watch over the next few months to see the effect this ad will have on Nike’s revenue. With the comment section of the video already becoming divisive, it will be interesting to see how their audience will react.


Social Media for Filmmakers

Social media is a great forum for filmmakers to put their work out there and get to know their audience. Lights Film School posted tips on how filmmakers can market themselves on social media. Some of the ones I thought are most the helpful are pick your platform, find your audience, plan ahead, use hashtags, and participate in the community. Picking your platform suggests that you choose one platform that fits what your work (ex. Instagram for cinematographers or Twitter for writers), learn how to use it really well and have that be your main media. Finding your audience is taking your interests and things your brand is about, then finding the group of people who also like that. Planning ahead talks about ways that you can use your social feed as a way to curate mini campaigns. You can be intentional about how you post leading up to a film release or new projects and create hype among followers. Using hashtags is a good example of working “smarter not harder”. This tip says to create hashtags for different projects instead of creating new accounts for each one. It makes them easier to find and you don’t have to re-market each project’s account. Lastly, participating in the community is helpful and important, because once you find your audience, you need to connect with them. Putting yourself in conversation with others who have the same interests as you can help to network, build relationships, and grow as a filmmaker. Learning what your audience is interested helps you stay relevant with them and create things that they like. By conversing with other filmmakers you can learn from their experience and what new things are rising in the field. Filmmakers can really take advantage of all the resources social media offers them from feedback to presenting their films.

VR ads on YouTube

Recently, I’ve noticed that when I’m watching YouTube on my phone, certain ads play that appear to be in virtual reality. These ads allow the user to control the perspective of the commercial using their phone. Whatever direction the viewer points the phone, the screen shows it. I personally love these commercials. They allow an interactive experience for the viewer. Typically, ads are boring and I just skip over them as soon as I get the option. But whenever I see one of these ads, it catches my attention and I find myself much more interested and I normally time playing around with it. I think that the addition of these ads is genius. It engages the viewer and creates something that the viewer will remember because it is unique. Whether or not the brand is important to the viewer is not what is important, what is important is that the ad sticks in the memory of the viewer. This creates the valuable virality that advertisements want. I have shown these commercials to whoever I am around when they pop up so I know that other people are doing the same thing. The creators of these ads knew what they were doing. They took advantage of new technology to promote their brand. I think that we will be seeing more and more of these ads in the near future. These vr ads open up a whole array of possibilities for the advertisement world. I am excited to see what the future holds.

Boring Instagram

On social media, individuals try to present the best versions of themselves to the world. People, myself included, spend their free time editing photos and trying to think of the best captions they can for their Instagram photos. Teens and young adults will rake through hundreds of photos to try and find the perfect one and then add edits on top of it to make it even more appealing. Some say that this version of social media is a disease because it paints an unrealistic picture of how life should be.

Since then, more organic content has been produced in many different ways. For example, many people have alternate Instagram accounts called “finstas” or “fake instas”, that show the less glamorous side of life. Most photos are random and remain unedited. Another popular form of organic content is long vlogs made by Youtubers and other celebrities. These individuals go throughout their stays taking clips of their daily routine including what they eat, their workout routine, a haul of what they bought in the grocery store and how they like to wind down at night before bed.

The article I read discusses how the best types of media are the ones that are candid and not planned. It can be nice to look at an aesthetically pleasing photo on Instagram, but people enjoy looking at the raw and real side of life. We as humans try to make our lives look more glamorous than they are when in reality we all enjoy the candid moments in life.

https://www.wired.com/story/your-boring-everyday-life-belongs-on-social-media/

 

Brands put a hold on YouTube advertising

In early 2019, a study from the firm Mblm found that YouTube had passed up Apple, Netflix, and others big-name brands as the most trusted among millennial consumers. Citing its many features, its growing reach, and its entertainment levels, the study moved Youtube from its position as #10 in 2017 to #1 just two years later. Pairing these qualities with its emergence as a social platform rather than just a site for content viewing, Youtube has become a force to be reckoned with in every sphere.

Despite this promising report, the online video pioneer is now facing controversy after objectionable content was discovered throughout their site. This content, which has been described by a former content creator as a “soft-core pedophilia ring,” has launched the brand into the advertising news cycle. Brands like Disney, Nestle, and Epic games almost immediately pulled their ads from YouTube’s advertising program. AT&T, Hasbro, and others were quick to follow. 

This is not the first time YouTube has received backlash for its inability to control the content posted on its site. Back in 2017, many of the same brands had pulled their ads due to negative reactions regarding videos promoting terrorism and other violent content. AT&T, in fact, had just re-joined the advertising partnership program in the past few months before this new outbreak of controversy. 

What is YouTube doing to combat this offensive content? A spokesperson for the company told USA TODAY: 

“Any content – including comments – that endangers minors is abhorrent and we have clear policies prohibiting this on YouTube. We took immediate action by deleting accounts and channels, reporting illegal activity to authorities and disabling comments on tens of millions of videos that include minors. There’s more to be done, and we continue to work to improve and catch abuse more quickly.”

USA TODAY

If YouTube wants to regain the trust of both viewers and advertisers, it must figure out a way to strengthen its algorithm for determining what content is acceptable on the site. If it continues to monetize and promote videos that feature offensive content, it will lose both consumer eyes and advertising dollars. 

Societal Perspectives

I decided to take a shot at explaining and analyzing one of my most favorite YouTube Channels called “Jubilee”. Jubilee is an incredible channel that takes hot topic issues and brings people together to talk about a spectrum of opinions. Really, their channel exists to create spaces for people to listen and learn. So many videos have been posted from “Vegans Vs. Meat Eaters, Trumps Wall Vs. No Wall, Abstinence Vs. Premarital, Black Lives Matter Vs. Blue Lives Matter, Marriage Vs. Open Relationships. I think in a society where individualization is the focus of all matters, this channel does a great job in not taking a stance, but hearing stances for the sake of compassion, respect, and being more open minded. They have no agenda and only curiosity. They take an objective third party approach to issues.

Jubilee’s most recent video is “Do All Women Think the Same?” where 6 women had to answer questions varying with answers from Completely Agree to Completely disagree. The questions had a-lot to do with values and beliefs of feminists and non feminists. But some questions had to do with abilities, like how to change a tire. This video is incredible for three reasons.

  1. I think any video on a social platform that shows diversity in opinion is good for our generation.
  2. Videos with visual aids allows stereotypes of all kinds of women to be broken down through a physical creative picture showing differences on a spectrum. Visual faces and names personified in values and beliefs also helps us become more compassionate towards people!

Screen Shot 2019-02-24 at 9.46.16 PM.png

3. When a social media platform chooses to only publish content that they agree with or are bias towards, we lose the goal our “culture” talks about – where every opinion matters, is seen, and respected.

This kind of video proves that people are different, stereotypes do exist and can be broken, and that we can celebrate spectrums. We forget to create the spaces to do so.

This video gave a voice to those who are overlooked in the feminist movement. In a time where women are looking to be freed from certain assumptions, we have then been enslaved to others to a new majority. I applaud Jubilee in expressing all the exceptions to rules! For minorities on the opinions on women, it probably made them feel less alone, seeing each women was on a certain line in each video.

IHob, Love It or Leave It

Back in June 2018, IHop made a marketing decision that unleashed a wide response throughout social media. IHop started by having viewers guess what the “b” stood for in “IHob”. People tweeted out their responses and #IHOb soon was trending. They soon after released the b stood for burgers and had people believing they really did change their name to this. This again, got people talking as unbelief set in. How could the loved IHop change its name? We realized in later dates that this was just a social media stunt and we slowly recovered from our scare. However, the damage was done as millions tweeted about IHob and their social media engagement skyrocketed. There was little in between feelings, with viewers saying it was the best campaign they had ever seen and people calling it the worst. According to Food News Feed, “overall, to-go comp sales hiked 32 percent during the quarter. To-go traffic grew by 23 percent. Burgers helped the dinner daypart significantly, Rebelez said, which, when you strip back the social media fervor, was really the anchoring purpose of the IHOb launch.” (  ) Seems to me that no matter how you may feel about their strategy, the effort helped their sales which was the overall point of the campaign. 50% of IHop customers came only for breakfast, IHop tried to change that, and succeeded. IHob shows the power social media can have. People respond to tweets and respond to people responding to the tweets. IHop utilized social media with curiosity, engagement, and by shocking viewers. People respond best with engaging posts. Social media works wonders for campaigns. Whether you think IHop’s was good or bad, that is up to you. However, you can not deny that the power of social media is vast and wonderfully demonstrated by the IHob campaign.

Advertising This Year’s Oscar Awards

According to Jeanine Poggi, writer for AdAge, “despite the drama surrounding the Academy Awards…advertising still remains robust.” The Disney-ABC TV Group has confirmed a sell-out of commercial inventory for the Oscars. A 30-second spot in this year’s broadcast lines up with last year, costing advertisers $2.2 million.

Despite a steady decline of viewers, the Oscars’ audience is still attractive to advertisers, among those with advertisements include: Anheuser-Busch InBev (Budweiser), Cadillac, Google, Hennessy, IMB, Marriot, McDonald’s, Microsoft, Samsung and more. Let’s take at a few we’ll be seeing.

Cadillac

The luxury brand of General Motors has four minutes of airtime this year, launching its new “Rise” campaign featuring its SUV portfolio. The purchase includes four new ads set to Childish Gambino’s “Me and Your Mama.” Cadillac returns as a sponsor of the Academy of Motion Picture Arts and Sciences.

Hennessy

In their first Oscar spot, dubbed “7 Worlds,” by Sir Ridley Scott, Hennessy is promoting their X.O cognac. The ad highlights the seven notes of X.O and pays homage to the Oscars with a scene including colossal golden figures similar to the award statue.

Marriot

Marriot uses the Oscars to further Introduce Bonvoy, its new streamlined rewards program. The commercial will air in an isolated spot; a 30-second promo for Marriot followed by a 60-second Bonvoy ad. Marriot worked with Observatory Marketing on the ad, while Publicis Groupe’s Marriot One Media is handling media duties.

Overall, this year seems to be a good one for the Oscars, with some strong players getting ready to capture our attention.